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Why do I receive a "connection refused" error after setting the base URL?

zeroxmk

I have just set up a new Bitbucket instance and changed the base URL. I have been able to access the server admin UI via localhost and from a remote machine:

http://localhost:7990
http://<computer_name>:7990

However, I need to access the Bitbucket instance via the URL:
http://bitbucket.<doman_name>.<tld>:7990

When I attempt to access the web UI via the new base URL, Chrome returns a "connection refused" error, however this does not occur when I use the computer name. Do I need to edit a Tomcat configuration file to allow for the new base URL? I wouldn't think so as I've been able to update the base URL for JIRA and Confluence (separate VMs) without incident.

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Jeff Thomas

You shouldn't need to configure anything within Bitbucket Server for the http://bitbucket.<doman_name>.<tld>:7990 URL to work. The connection refused message suggests that the URL above is not pointed to the correct server.

If you run dig or ping to bitbucket.<doman_name>.<tld>, do you get a response and is it pointed at the correct IP address?

zeroxmk

Pinging the domain returns the correct IP address as does an nslookup. One would think that if the URL was not pointed to the correct server then it would return a 404 error, as there wouldn't be a URL endpoint configured to accept requests to that URL.

What config file does BitBucket Server edit to specify the URL endpoint? I can manually edit a configuration file if needed. Alternatively, is there a way I can manually re-run the setup process?

Jeff Thomas

What is the result of running the following:

curl -iL http://bitbucket.domain.tld:7990

Are there any firewalls in place that would be blocking the request? Since you can hit this from a remote machine using the computer name on port 7990, this seems less likely, but worth checking.

Jeff Thomas

The base URL setting is stored in the DB, but this should not be causing a connection refused message.