How do you close non-development types of issues that won't have a fix version?

Jim Constant

We track all non-trivial tasks on our Kanban board so we have a comprehensive view of everything the team is doing. Many of these tasks don't result in software that will be released (e.g. do point-to-point testing with system X) and therefore, won't have a fix version.

When we do a release, of course all of the issues in that fix version no longer show on the Kanban board, but the ones without a fix version won't go away. I'm sure this can be done with the board filter but the only way I can see to do it would cause them to disappear as soon as they were moved to Done. 

The current Kanban subfilter is: fixVersion in unreleasedVersions() OR fixVersion is EMPTY

If I removed the 'fixVersion is EMPTY' part of that, they'd disappear.

How do you deal with these types of issues so they don't hang around on your board forever?

Josh Steckler

Hi Jim,

I like to use a kanban board sub-filter that holds items in the closed (or rightmost) column for a week after they have closed. Here is the JQL for that board sub-filter:

status != closed or (status = closed and status changed to closed after -1w)