Is the Issue Collector a (security) risk

Question

Hi,

we have a public JIRA instance that is used by our customers to report bugs directly. Now we want to implement a feedback function in our windows-software and want to use the issue-collector feature to do so.

By analyzing the issue collector functionality, we've noticed that there is no captcha, login, obviouscation or other feature that prevents users from "spamming" the public available interface to create plenty of entries in JIRA.

One you have the URL (by sniffing or using a proxy) you can simple "denial of service" JIRA by creating thousands or more JIRA tickets through the public interface.

Is there anything we're missing that Atlassian has done to prevent that kind of attack?

Heiko Gerlach · Answer

Hi All,

there is a brand new App called "ReVitalized Issue Collector for Jira" in Atlassian Marketplace, it adds the  Google reCAPTCHA feature for better security and anti spam to any existing issue collector.

And in addition you can style the Form with your own CSS.

https://marketplace.atlassian.com/apps/1221494/revitalized-issue-collector-for-jira?hosting=server&tab=overview

Cheers
Heiko

Michael Kriese · Answer

See here: https://jira.atlassian.com/browse/JRASERVER-29994 :(