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JIRA Backup Error

Ash_kida48

HI Guys,

I'm trying to solve this KB JIRA Backup error

Any suggestion how to find which plugin uses BLOB data type, We are using MSSQL server 2012.

Thank you

Accepted answers

Ash_kida48

Thank you so much Brant and Nic this kb helped me

https://confluence.atlassian.com/jirakb/jira-xml-backup-fails-throws-java-lang-noclassdeffounderror-javax-xml-bind-datatypeconverter-895910465.html?utm_medium=logScan&utm_source=STP

All comments

Brant Schroeder

Ashish,

In the logs as JIRA starts up you will be able to see each add-on as it loads. You should be able to see which add-on is failing there. Then follow the steps in the KB article to remove it from loading and your JIRA instance should start.

Brant

Ash_kida48

Thank you for reply Brant, Here is the error log

Nic Brough -Adaptavist-

I'm afraid that's only a tiny fraction of your log and it's not the part that is failing. As Brant says, you'll need to look through all the add-on starting parts to work out whihc one is faiing.

Ash_kida48

Thanks for your reply nic, I'm following this KB ClassNotFoundException to resolve this issue still no luck. Here is my log fileLog file

Brant Schroeder

Ashish,

Took a look at the logs and it identifies the failed plugins. I have copied that and am pasting it here:

********************************************************************************************************************************************************************************************************
___ FAILED PLUGIN REPORT _____________________

2 plugins failed to load during JIRA startup.

'com.atlassian.jira.plugins.jira-development-integration-plugin' - 'Atlassian JIRA - Plugins - Development Integration Plugin' failed to load.
Cannot start plugin: com.atlassian.jira.plugins.jira-development-integration-plugin
Unresolved constraint in bundle com.atlassian.jira.plugins.jira-development-integration-plugin [86]: Unable to resolve 86.0: missing requirement [86.0] osgi.wiring.package; (osgi.wiring.package=com.atlassian.jira.plugin.ext.bamboo.service)

It was loaded from C:\Program Files\Atlassian\Application Data\JIRA\plugins\installed-plugins\jira-development-integration-plugin-4.0.6.jar

'com.atlassian.jira.jira-software-application' - 'JIRA Software Application' failed to load.
Cannot start plugin: com.atlassian.jira.jira-software-application
Unresolved constraint in bundle com.atlassian.jira.software-application [73]: Unable to resolve 73.0: missing requirement [73.0] osgi.wiring.package; (osgi.wiring.package=com.atlassian.jira.plugin.triggers.obr.install)

It was loaded from C:\Program Files\Atlassian\Application Data\JIRA\plugins\installed-plugins\jira-software-application-7.2.1.jar

********************************************************************************************************************************************************************************************************