Disable sending of mails for a specific user?

Timothy Harris

Simple use case. We have an automation user. We do not want the user to send any emails!

If we give the user a dummy email address. Will this stop the user from sending any emails?

If so I assume it will clutter the logs?

will the following work:

• We turn off autowatch for this user.
• Make sure he is not watching any issues.
• Make sure the user is not in any group in the notification scheme.
• Edit the notification screen so that notifications are not sent when:
  • Issues are created
  • Issues are commented

Then would that not mean that the user, as long as no one adds him as a watcher, will not generate or receive any emails unless directly mentioned?

Joe Pitt

To clarify, the user doesn't send emails. JIRA sends emails based on what happens to the issue regardless of what user performed the action. If you mean don't send emails when the automation user takes an action, no you can't control that without modifying the base code.