Specific User is not able to edit Confluence Page : Caused by: java.net.SocketException: Broken pipe

Question

2015-02-20 11:32:31,328 ERROR [http-80-22] [ContainerBase.[Standalone].[localhost].[/]] log Unhandled exception occurred whilst decorating page
 -- url: /plugins/servlet/imgFilter.png | userName: nagaraj.mandya | referer: http://confluence.gdev.com/display/CROS/Crossover+-+Business+rules
java.lang.RuntimeException: ClientAbortException:  java.net.SocketException: Broken pipe
        at com.atlassian.confluence.image.effects.ImageFilterServlet$1.doInTransaction(ImageFilterServlet.java:226)
        at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
        at com.atlassian.sal.spring.component.SpringHostContextAccessor$1.doInTransaction(SpringHostContextAccessor.java:88)
        at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:128)
        at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:82)
        at sun.reflect.GeneratedMethodAccessor102.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
        at $Proxy183.doInTransaction(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor102.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
        at $Proxy183.doInTransaction(Unknown Source)

...........

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
Caused by: ClientAbortException:  java.net.SocketException: Broken pipe
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:358)
        at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:352)
        at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:381)
        at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:370)
        at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)
        at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:83)
        at com.opensymphony.module.sitemesh.filter.RoutableServletOutputStream.write(RoutableServletOutputStream.java:114)
        at com.atlassian.confluence.image.effects.ImageFilterServlet$1.doInTransaction(ImageFilterServlet.java:216)
        ... 185 more
Caused by: java.net.SocketException: Broken pipe
        at java.net.SocketOutputStream.socketWrite0(Native Method)
        at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
        at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
        at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:760)
        at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)
        at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)
        at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:784)
        at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:126)
        at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:593)
        at org.apache.coyote.Response.doWrite(Response.java:560)
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:353)
        ... 192 more
2015-02-20 11:32:31,685 ERROR [http-80-22] [[Standalone].[localhost].[/].[servlet-module-container-servlet]] log Servlet.service() for servlet servlet-module-container-servlet threw exception

Alejandro Conde Carrillo · Answer

Hello Jijo.

I believe you could be facing this known issue: https://jira.atlassian.com/browse/CONF-29346. It has already been fixed in Confluence 5.2.1 and later.

Jijo John [DevOps Consultant] · Answer

Hello,

Thanks Much for both of your comments, I actually asked user to try from another computer

Let you know the findings on that.

Regards

Jijo

Mallmann · Answer

Hey Jijo,

Just in addition to Sash's comment: since you've mentioned that this only happens to a specific user, can you ask this user to try to edit the page using another workstation, preferably in another network? This would isolate the issue so we would know whether this is a network problem indeed.

Let us know what you can find there.

Eduardo