Cannot start Confluence - fatal error

Question

I have an evaluation instance of JIRA, Confluence and some add-ons in my computer.

Today when I started my computer, I could not connect to my JIRA (service already started).  It redirected me to a screen to setup application properties.

Then I tried to start Confluence.  However, there was an error.  The message is:

"Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs (Start and stop the Managed Scheduled Jobs) - org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only"

Any idea what caused it and how to get it resolved?

If it has something to do with "Managed Scheduled Jobs", as far as I know, I did not setup any job.

Could any add-on cause this error?  Recently, I installed PDF Exporter and Scroll ImageMap.

Thank you.

Andy

Andy Caan · Answer

In the log, besides the error in my original post, it has the following warnings and error:

2017-04-24 10:41:47,195 WARN [Caesium-1-2] [client.hash.reader.RemoteHashingInstructionsReader] readInstructions Unable to read remote instructions with key 'uid.onewayhash'.
2017-04-24 10:41:47,196 WARN [Caesium-1-2] [analytics.client.hash.BcryptAnalyticsEmailHasher] create No instructions for hashing could be found.
2017-04-24 10:42:20,524 ERROR [localhost-startStop-1] [atlassian.config.lifecycle.LifecycleManager] shutDown Error running shutdown plugin: Start and stop the scheduling subsystem - com.atlassian.scheduler.SchedulerServiceException: Timed out waiting for atlassian-scheduler currently executing jobs to complete: [RunningJobImpl[startTime=1493055618015,jobId=DefaultPluginScheduler:com.atlassian.analytics.client.upload.RemoteFilterRead:job,jobConfig=JobConfig[jobRunnerKey=com.atlassian.sal.core.scheduling.DefaultPluginScheduler,runMode=RUN_LOCALLY,schedule=Schedule[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo[firstRunTime=Mon Apr 24 10:40:17 PDT 2017,intervalInMillis=172800000]],parameters={}],cancelled=true]]
com.atlassian.scheduler.SchedulerServiceException: Timed out waiting for atlassian-scheduler currently executing jobs to complete: [RunningJobImpl[startTime=1493055618015,jobId=DefaultPluginScheduler:com.atlassian.analytics.client.upload.RemoteFilterRead:job,jobConfig=JobConfig[jobRunnerKey=com.atlassian.sal.core.scheduling.DefaultPluginScheduler,runMode=RUN_LOCALLY,schedule=Schedule[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo[firstRunTime=Mon Apr 24 10:40:17 PDT 2017,intervalInMillis=172800000]],parameters={}],cancelled=true]]

Nic Brough -Adaptavist- · Answer

What do the logs say is wrong?