Certain Portfolio actions just spin

Question

I've been trying to use Portfolio today for the first time.  I set up a small portfolio with 2 projects and a few epics / initiatives.  There are certain actions that either take a really long time, or aren't coming back.

For example, if I hit the calculate button, it just spins for > 5 minutes (That's the longest I've given it).

I had a similar issue when trying to add a new project to the portfolio.  It would take 5ish minutes for the new project to show up.

Am I doing something wrong?

We're on an atlassian hosted jira.

Jesse Bearden · Answer

Turns out it actually comes back after about 5 minutes.

I've got about 15 total issues in my portfolio, so I can't imagine that's the problem, although my project has about 1000, so maybe I should try an empty project and see what happens.

I've tried chrome and firefox so far, so I don't think it's a browser thing though.

Thanks for the feedback!

Eric Hilfer · Answer

One thing to check is the overall number of issues that were initially imported when you set up the project or board data sources.  It sounds like it was a limited number, so I can't imagine that the performance issue is related to internal limits.  I have noticed that sometimes performance is browser-specific, based on the amount of client-side JavaScript calculation that goes on.  It might be worth just trying to access from a different kind of browser to compare.