How do I add a specific property to a status within a workflow

Question

I have a status transitioning from 'Open' to 'waiting on the third party'. But waiting on third party could be

1. waiting on customer

2. waiting on company

How do I ensure that when the jira user clicks on 'waiting on 3rd part' he gets to choose who he is waiting on from the above two options ? what would the simplest way be ?

Thomas Schlegel · Answer

* Edit your workflow in Text mode
* Click on the transition
* Click "Edit" on the top right corner
* Change "Transition View" and click "Update"
* Save your changes

Venkat_ek5vzl · Answer

Thanks. How do I add the screen I created (one you suggested) to my workflow ?

I have created the screen with my custom fields with options. The only thing remaining is adding it on my workflow so that the jira user is prompted with this.

Thomas Schlegel · Answer

Hi Venkat,

when you design your workflow and create or edit a transition, you are able to add a "Transition View" to this transition.

A transition view is a screen that you have to define before using it in your workflow. You create screens in your admin section (Issues -> Screens). Create a Screen, name it "Wait for 3rd party" or so and put your custom field on that screen.

Do you have any plugins for your Jira? To make a field temporarily required you can use the Suite Utilities for Jira-Plugin. It is free and gives you a validator "Fields required" for your workflow step. This validator ensures, that the transition cannot be executed, if the field is not set.