if a jira issue belongs to another team sprint , can I track the same issue in my scrum board

Question

Hi Need a sollution for my below question .

I have two board in my team .

1. Scrum Board - we track all the jira task that we created for our scrum sprint .

2. kanban board - where we track all the jira issues (part of other team's scrum board) that are assigned by other team to our team.

I wanted to bring a sollution , where I can combine both scrum and kanban board into one .

I have two questions

1. if a jira issue belongs to another team sprint , can I track the same issue in my scrum board

2. How can i combine our team scrum board and kanban board in to one .

I tried combining using filter , but it doesn't show the jira issues assigned to us but part of other team's scrum board .

if anyone can provide solutions that would be great .

Thanks

Amrita

Amrita Mishra · Answer

what if I can't access their scrum board filters ? Sometime issues comes from costumer support team or solution experience team. we don't have access their scrum board / filter .

In our kanban board , we see the ticket that are escalated to our team from customers support team , solution experience team , demo team etc etc .

Nic Brough -Adaptavist- · Answer

A board is a view of a set of issues.  To include the issues from other boards, you need a merged copy of their filters to pull in both of them.

You say you've already tried that, but I suspect there's an error or misunderstanding in it when you've said "it doesn't show the issues assigned to us".  I think we need to see the two filters for each board, confirm the sub-filter on the Kanban board, and then your merged one