Balsamiq mockup (single/thumbnail) does not get updated when I update the mockup itself in the edito

Question

I had created a mockup and was updating it based on suggestions. I had already addded this mockup to a page in Confluence .

But Confluence is not updating the thumbnail/single mockup in the page. (Its still stuck to some older version of the mockup!)

How can i update the Confluence page for the mockup?

Ralph Neuff_bvni7v · Answer

Thanks to a very prompt reply from Balsamiq, problem solved!

Open the project, select Project > Export > Export to PNGs, and save those PNGs to the Confluence page (you will get a window asking you where you want them saved).

The Confluence page then has the latest version of each wireframe and should be automatically refreshed from now on.

Ralph Neuff_bvni7v · Answer

I'm experiencing this problem too, I've emailed you...

Brendan Saricks · Answer

Hey Tanvi,

I'm really sorry that it has taken us this long to find your post. Are you still experiencing this issue? If so, would you mind sending us an email so that we can work on getting this sorted?

I'm sorry again for not seeing this sooner!