Short links for jira tickets in Confluence

Question

I have migrated our On Demand Jira/Confluence to a local installation. Our users in On Demand Confluence, they just use as a hyperlink only the JIRA issue key (ABC-123) and then automatically the on demand confluence create a link to the corresponding JIRA ticket (ABC-123)

In the local installation, when I use the same way (just write in a confluence's page only the key: ABC-123), does not created a hyperlink to the corresponding JIRA ticket. It shows as a simple text.

Any answer for this issue will be very welcome.

Thank you

John Mendrinos · Answer

Hi,

Can you please help me in the above request ?

Thank you in advance

John Mendrinos · Answer

Hello,

I have performed the application links in Confluence "General Configuration". Attached, the below screen:

app_links.png

But, how I confirm that the application link is working well ?

Also, note that both applications (JIRA & Confluence) are using Crowd authentication.

In the "On Demand Confluence", if the user just wrire: ABC-123 => It automatically converted into a hyper link.

How I configure it, in our local installation using "JIRA issues macro" in Confluence ?

Thank you

app_links.png

Julia Wester [W · Answer

Have you set up the applink between the two local instances (JIRA/Confluence)? You'll need to do that if you haven't. https://confluence.atlassian.com/display/DOC/Setting+Up+Trusted+Communication+between+JIRA+and+Confluence

Also, I believe you need to do the full URL to have it convert to a JIRA issues macro:

https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro