Confluence and Confluence Questions Installation

Question

Hi Team,

Once we purchase this application, what would be the process for the below.

1. What will be the process to notify Atassian to inform Castlighthealth about any bugs/version upgrades or such information related to Confluence/Confluence Questions.

2. How can we seek help from Atlassian when it comes to installing/configuring the application in our environment.

3. Is there any hotline number where we can reach out for instant help?

Nic Brough -Adaptavist- · Answer

It was good that you picked up my broken and misleading prose! :-)

Peter Van de Voorde · Answer

Ok, just wanted to be clear that I didn't misinterpret anything :)

Nic Brough -Adaptavist- · Answer

My answer was too short - it's been edited, as you're right about the Enterprise licences.  My experience of that is that you still need to raise the issue at support even if it's just to have somewhere to attach logs and paste the results of questions.