Gannt-Chart for JIRA: Cannot see Gannt-Chart

Question

I installed JIRA Gannt-Chart Plugin 3.1.1-JIRA5.　My JIRA ver is v5.1.7.
Gannt-Chart tab is shown on project, but the background is white and it shows only "Loading..." when I click the Gannt-Chart tab.

Please let me know what is missing in my environment.

Thanks,
Yoko

Yoko Yamazaki · Answer

I think that there is no outdated filter. But I'm not able to find whether the filter is my issue or not. Because there is no icon and nothing is shown on Gantt-Chart tab.

I have a plan to upgrade JIRA 6.X lator on this year. If it's impossible to use this version, I'll use new one.

Frank Polscheit · Answer

Hi, currently I am preparing Gantt-Chart v.3.1.5 for JIRA 6.x-JIRA 6.3.y: do you plan to update your old JIRA?

Sorry, but based on your description above, I cannot reproduce your configuration problem.

Kind regards,
Frank