Installinf JIRA

Question

Hi team,

I am trying to install JIRA latest version 6.4.9 on my linux platform.
It is getting installed properly but when i am trying to browse through its URL,it is saying authentication XDB is required?

I am not suer which credentails ill work here and why it is asking the same?

P

Pfa screenshot

Please assist.

Thanks,
Nidhi

Capture.PNG

Nic Brough -Adaptavist- · Answer

That's a generic java error which tells us nothing beyond "something broke".  You need to look at the log from start-up and work through it until you get a set of errors which will explain what is going on.

nidhi sharma_5u7dge · Answer

In the log file it is saying it as null pointer exception.

Nic Brough -Adaptavist- · Answer

That suggests Jira is not running.  Read the log file to see why.

No idea what you mean by "not having access to the database"