Linking 2 JIRA user accounts

Diane Arsenault

Consider this scenario: Employee 1 has been managing a set of issues within JIRA. Employee 1 leaves and Employee 2 assumes all of the tasks and roles that Employee 1 performed, including all JIRA issues. Is there any way to link the JIRA user accounts of Employee 1 with the new account of Employee 2?

Employee 2 would just jump in and take over Employee 1's account. The idea has been put out there that the way to solve this is to make Employee 1 and Employee 2 part of a group that share access to historical data.

Anyone solve such a problem?

Renjith Pillai

May be you should also re-look at the use-case of renaming the user. This can give a wrong impression that those issues which the old employee was working on, appears as if they are done by the new employee. If the concern is about permissions for issues, the best way will be to manage the project permissions for the project using project roles and define who belongs to those roles. By this way, who ever joins the new can be just added to the right project role, and he/she will have all the rights the earlier employee has, while keeping the updates from both of them distinct.