nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Failed Login to Confluence

Hi!

What could be the problem that 1 user can't log to Confluece. System ask username and psw and if its inserted nothing will happen?

About month ago she could log in, but suddenly she cant. She has all the rights to log Confluence. I check from Confluence administrator she's accounta and this sie seems to be ok.

Accepted answers

What are you using for auth? AD? If so, did she change her AD password recently?

All comments

Abdoulaye Kindy Diallo

This issue might be due to one of the following:

1. Authentication issue

2. Authorization related matter

3. Application Access related (eg: OnDemand environment)

4. Existing bug in the Confluence version used

However, to further troubleshoot such case, error message and Confluence version are key starting points.

What are you using for auth? AD? If so, did she change her AD password recently?

Thanks! I will look those suggestions.. Psw was changed lot of time ago.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence