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Gadget Login and Approve button

Adolfo Casari

I configured OAuth between 2 Jira instances. In one I placed a Activity Stream gadget from the other instance.

The first time I had to click a button "Login and Approve" in order to actually see the activity from the other site.

But every 10 minutes or so that button reappears again. I noticed in the browser's Java Console (Firebug) a message:

Security tokens will be refreshed every 720000ms

That's 12 minutes and this explain why the button reappears.

Is it possible to disable this setting???

Thank you!

Accepted answers

AhmadDanial

Hey there, Adolfo.

Have you tried to reproduce the problem in other Atlassian Supported Browsers (https://confluence.atlassian.com/display/JIRA/Supported+Platforms)? Have you configured your JIRA to run behind proxy? If yes, please try to remove the configuration and try to reproduce the problem again.

In addition to that, have you tried to enable Safe Mode to see (only if) it is related to any other third-party plugins in your instance and try to check if the issue is still there?

Warm regards,

Danial

All comments

AhmadDanial

Hey there, Adolfo.

In addition to that, have you tried to enable Safe Mode to see (only if) it is related to any other third-party plugins in your instance and try to check if the issue is still there?

Warm regards,

Danial

Adolfo Casari

This is what I am getting in the log:

WARN  [org.apache.http.impl.client.DefaultRequestDirector] Authentication error: Unable to respond to any of these challenges: {oauth=WWW-Authenticate: OAuth realm="http%3A%2F%2FXXX.XX.XX.XXX%3A8080%2Fjira", oauth_problem="token_rejected"}

XXX.XX.XX.XXX is the IP of the "producer", which is not behind a proxy.

I also get

WARN  [org.apache.http.impl.client.DefaultRequestDirector] Authentication error: Unable to respond to any of these challenges: {oauth=WWW-Authenticate: OAuth realm="http%3A%2F%2FXXX.XX.XX.XXX%3A8080%2Fjira", oauth_problem="permission_unknown"}

After login, the gadget shows correctly, but after a while the Login and Approve button shows again.

If I connect to the Jira at the producer, with the same user used to Allow the connection, and go to access-tokens under its Profile, I see a long list of messages like this:

JIRA expires in 29 days
Atlassian JIRA at null
Revoke Access - approved on May 2, 2013 at 4:00 PM - Read and Write Access

Adolfo Casari

Apparentlly it did was a proxy between these 2 servers, after some changes with the settings I am not getting this error anymore.