Jira v 7.05 users cannot login after removal of old DC.

Question

Last night i demoted an old dc on my network.  Thought i had redirected everything before hand, forgot about jira.  User are unable to login today with  "Sorry, and error occurred trying to log you in - please try again"

I successfully changed the /etc/resolv.conf to a new dns server, but i am unsure where to change the AD server it is looking for.  As far as i know (only been here 5 weeks or so) there is no default user login for this that will give me root access and let me change the setting from within jira.

Nic Brough -Adaptavist- · Answer

No problem.  I've been there so many times, the url is top of my Atlassian bookmarks.  (I have a horrid feeling I can actually remember the entire salted/hashed string for "sphere" without having to copy and paste it from there too!)

Sysadmin_ttxy80 · Answer

Thank you!  i was not sure if this document was relevant still, but it did work once i figured out the particulars for our environment.

Nic Brough -Adaptavist- · Answer

https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html stil applies for 7