nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Is it possible to run jelly based on priority of issue?

Pushpkant

I want to run jelly based on the priority of issue.

Say - if an issue is Urgent and has not been updated in last 1 day, then Assignee should get an escalation mail.

If an issue is of High Priority and not been updated in last 2 days, then assignee should get escalation mail

How can i achieve this?

Accepted answers

Nic Brough -Adaptavist-

There's a standard answer for this - https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

The whole point there is that you define a filter that specifically says things like, um, "priority = X and updated over 2 days ago".

All comments

Andrei [errno]

i'd use filter subscriptions:
https://confluence.atlassian.com/display/JIRA/Receiving+Search+Results+via+Email - very flexible setup and will notify appropriately

Pushpkant

But in filter subscription I wont be able to send mails to individual users.

Andrei [errno]

why not? sure you will

Pushpkant

It will also list all the issues which are not relevant to particular user.

Nic Brough -Adaptavist-

There's a standard answer for this - https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

The whole point there is that you define a filter that specifically says things like, um, "priority = X and updated over 2 days ago".

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jelly