nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can't import backup from OnDemand to Standalone

Alex191

Hello.

I've made an backup on Jira OnDemand, copied it on my Standalone server and after this I tried to restore it in system / Import & Export / Restore System. I entered the backup file name and I got the error: Error importing data: java.lang.IllegalArgumentException: [GenericEntity.set] "jobData" is not a field of.

Also I tried Project Import on the same Standalone server from the same backup file and I got the error: cind fac project import: This data appears to be from an older version of JIRA. Please upgrade the data and try again. The current version of JIRA is at build number '6252', but the supplied backup file was for build number '6321'.

What I'm doing wrong ? Or may be because of different build number it is not possible to migrate from OnDemand to Standalone ?

Accepted answers

All comments

Boris Georgiev [Appfire]

See here for solutions:

https://answers.atlassian.com/questions/193871/jira-unable-to-import-project-from-ondemand-to-standalone

Brian Clampet

Hello.

I've follow the instructions on the page linked below. No results.

Alex - What happened? How did you resolve this?

Alex191

Brian, I haven't resolved it yet. I openned an task to support, now I follow their instructions, trying to resolv the problem... still without success...

Brian Clampet

Alex, thanks for letting me know.

I have the latest version of on OnDeman. I'm following the instructions from Here Be Dragons (https://confluence.atlassian.com/display/ATLAS/Dragons+Stage+1+-+Install+JIRA) which stipulates using Jira 6.1.5. for the stand-alone version. Is this what you have as well? Thanks for getting back to me.

Ruchi Tandon

Since OnDemand installation is currently running 6.3 version of JIRA, you would need to import your data to 6.3 or above installation of JIRA behind the firewall. In order to do that, you need to go to this link, https://www.atlassian.com/software/jira/download-eapand download the 6.3 EAP(Early Access Program) release and then try to import your data into this version of JIRA.

NOTE: Please note that the EAP releases are not officially supported. So as soon as a 6.3 release for JIRA behind the firewall comes out, you would need to upgrade to that release n your side.

Hope this helps!

Brian Clampet

Thanks Ruchi.

It helps, but the page stated these releases should not be used in production environments. any idea when they will be supported?

Alex191

Brian, In my case the problem was in MySQL charset. I installed the last 6.2.6 Jira version and created mysql DB with UTF8 charset. After this I installed Jira and before starting the configuration I added in the setenv.sh script the option JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=utf-8" to be sure tha the jira will use UTF encoding. After this I was able to import the backup from OnDemand. But now I have anothers issues - it seems that it didn't imported the users logos and the projects attachements.

Please check this link https://confluence.atlassian.com/display/JIRAKB/SQL+Exception+while+Updating+Issues+or+Importing+Data+in+JIRA+with+MySQL+Due+to+Encoding

nikhil khedlekar

Hi Alex

I am also getting the same error - Error importing data: java.lang.IllegalArgumentException: [GenericEntity.set] "jobData" is not a field of

did you get a resolution for this? pls do let me know

thanks

Brian Clampet

I didn't state this exclusively but I was able to complete the import of my JOD data after installing the latest version of JIRA stand-alone.

René Bodack

Thank you Alex, I can confirm this helped.

I started a local JIRA 6.2.7 instance with the additional Java parameter '-Dfile.encoding=utf-8', after that the import worked.

parsdanisun

I have this problem when importing data from JIRA 6.2.6 backup in to JIRA 6.2 for downgrade

ErrError importing data: java.lang.IllegalArgumentException: [GenericEntity.set] "jobData" is not a field ofor importing data: java.lang.IllegalArgumentException: [GenericEntity.set] "jobData" is not a field of

Untitled.png

--use jdk 1.7.71

---mysql 5.5

pls help me

Raffty Canete

Hi, I also encountered the same error, Did you figure it out what to do?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-administration