Hello,
since 2 months nobodys gets outgoing emails if a issue was created (it works fine with changes but not with created issues). we use JIRA 6.2 and google mail for work/business.
we've checked several things
- notification scheme - everything is allright, the creator are informed
- notify me in the default user settings - activated
- test email for outgoing email server (gmail) - works immediately
- outgoing emails log - queue is full , creation email notification is visible, but if i flush the queue manually - no emails logged in outgoing log
- if i repeat the testcase with updated issues (changes) , then everything works
Could you help us?
Thanks in advance.