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Cannot edit username field in Confluence 5.6.

Ahmad Awadallah

Hi Everyone,

My username has confluence-admistrators group but when I edit a user I cannot change their username field. The field is not editable. I can't even edit the Full Name and Email fields, but I can add to the other fields like Phone, Website, etc...

What am I missing?

Thank you.

Accepted answers

Jobin Kuruvilla [Adaptavist]

Check if External User Management is turned on by any chance. If so, disable it.

For more details check, https://confluence.atlassian.com/display/DOC/Disabling+the+Built-In+User+Management

All comments

Jobin Kuruvilla [Adaptavist]

Are these users coming from AD/LDAP?

Ahmad Awadallah

Some are but some are not, and both users are from the Internal Confluence directory.

Jobin Kuruvilla [Adaptavist]

Check if External User Management is turned on by any chance. If so, disable it.

For more details check, https://confluence.atlassian.com/display/DOC/Disabling+the+Built-In+User+Management

Ahmad Awadallah

That was it! Thank you Jobin!

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