After clicking "Create" I would like the Description field to have information ready

Question

This is specifically for a "Bug". Our process is that the description field for a Bug has minimum details, below.  I cannot do this as a post function. I need it for the specific issueType immediately in the Description field.

Running latest .v of JIRA Cloud

Does anyone solve for this?

*Issue*:

*Steps to Reproduce*:

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*Actual Result*:

*Expected Result*:

Josh Steckler · Answer

Probably not. The only thing you might be able to do as an alternative (without plugins) would be to create another multi line text field and put that on your create screen. Then, in the Create issue postfunction, use the "Copy value from other field" function to copy the text from the new custom field to the description. You'd also have to add the "Store Issue" postfunction to the create transition.

You wouldn't need to show the new field on the View screen or edit screen because the user's entered text would now live in Description.

You can set defaults into custom multi line text fields. I used my multi line field "Root Cause" when trying this out, but you could call it whatever you want. One downside is that you wouldn't have the WYSIWYG editor that recent versions of JIRA have for Description.

Dave Collins_pyidag · Answer

Thanks, Josh. Doesn't look I'll have this solved anytime soon.

Josh Steckler · Answer

Hi Dave,

I don't think this can happen today for Cloud. There is a highly voted suggestion here asking for the ability to set defaults on system fields:  https://jira.atlassian.com/browse/JRACLOUD-4812