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Cannot edit Fix Versions

Justin V

On a few of my boards, users are able to edit the "Fix Versions" section inside a JIRA card and then mark it to past releases.

Yet, on other boards, the Fix Versions section is set to None and I cannot change it. I have tried setting the resoltuion, as well as marking the ticket to be Resolved Issue. I even tried messing around with different screens, but when you open the card, the Fix Version is uneditable.

Thoughts?

Accepted answers

Nic Brough -Adaptavist-

There's several possibilities, including

There are no versions in the project yet
You don't have the fix version field on the edit screen
You don't have resolve issue permissions which allow you to set the version

That covers most, if not all, of the reasons for the behaviour you are seeing. My guess is the first one though.

Justin V

Ended up fixing the issue. It was in fact a problem with my screen. I did not realize I needed the default screen to include "Fix Versions". I added it and it worked.

All comments

Helen Griffiths

In order to set the Fix Version you need to have permission within the Jira Project.

In order to set the Versions of a project, you need the Project Administrator role. You'll know if you've got this by going to the Project and seeing if you've got the Project settings option in the bottom left hand corner. The fact you don't have any fix versions in one of your projects sounds like they haven't yet been set.

Atlassian have created this documentation on Managing Versions -> https://confluence.atlassian.com/adminjiraserver071/managing-versions-802592484.html

Hope this helps.

Justin V

Hi Helen,

I am the Project Lead, a JIRA Admin, and can see the Project Settings option of the board. Yet, Fix Versions is still not editable/can be set.

As for if I have a version, I do have one labaled 4/10JTB (Release Apr/10/17).

Also, the Atlassian link is a 404 page error.

Nic Brough -Adaptavist-

There's several possibilities, including

There are no versions in the project yet
You don't have the fix version field on the edit screen
You don't have resolve issue permissions which allow you to set the version

That covers most, if not all, of the reasons for the behaviour you are seeing. My guess is the first one though.

Justin V

Hi Nic,

I just checked my project and there is indeed a Version set. I have it labeled as 4/10JTB (Release Apr/10/17).

On the "edit screen", I may not have it there, but I am trying to make the change when editing the actual card. Not moving it through a workflow.

As for permissions, I have global admin and project lead on this board.

Justin V

Hi Nic,

Any other items in JIRA that I should be checking?

Justin V

Hi Helen,

Any other thoughts on this?

Justin V

Ended up fixing the issue. It was in fact a problem with my screen. I did not realize I needed the default screen to include "Fix Versions". I added it and it worked.

Nic Brough -Adaptavist-

So, the edit screen, as I said.

Deepali Bagul

Hello @Justin V,

c: @Nic Brough -Adaptavist-

Were you able to solve it. I am having same issue. I checked the all below points and all in place

There are no versions in the project yet- We have versions in project
You don't have the fix version field on the edit screen- Fix version is on edit screen and is editable, but inline edit is not working only for this project
You don't have resolve issue permissions which allow you to set the version- I have resolve issue permission as I am project admin

Is it I am missing anything, Can you guide me,

Thanks,

Deepali Bagul

Ilze Schoeman_ncdz22

Hi Justin,

In order to edit the fix version you must have a 'release' in your project. If you look on the menu bar in the left hand side when you are viewing an issue in your project, click on Releases, then ensure there is a release in there.

Once there is, you should be able to edit the fix version field in any issue within that project.

Keshav_lwmtjh

This is rather a question

I am unable to see the Fix Version pencil edit button, though I have admin privilege.

Any help will be appreciated.

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