No gadget loading

Question

Hi,

Has everyone got the same problem like me. On my Jira Dashboard, when clicking on "Add Gadget" to add new gadget, the "Gadget Directory" windown open but there no gadget loading here (see the attached pic). So I cannot add any new gadget to my dashboard.
I'm using Jira V6.3.12.

Hope you can help. Thanks.

Linh Luu · Answer

Thanks Ana for your reply.

I followed the resolutions steps in JIRA gadget missing page but there's no plugin Gantt-Chart Project for JIRA - Enterprise Edition in Manage Add-ons. So, looks like it's not the root cause.

I've supported a ticket at https://support.atlassian.com/contact/. Hope you can help.

Thanks,

Linh

Ana Retamal · Answer

Hi Linh, have you seen the page JIRA gadget missing already? Did the steps there help you?

If you're still experiencing this issue, please submit a support ticket at https://support.atlassian.com/contact/ so we can continue helping you :)

Let us know how it goes!

Regards,

Ana