Why Can't I Import Issues to Multiple Projects via CSV?

Question

I am a Jira user rather than admin.

We are using standalone Jira rather than cloud Jira.

The documentation for Jira Server Core 7.2 located here has a section on how to prepare the CSV for importing issues to multiple projects.

The documentation at that same link only mentions importing using Issues > Import Issues from CSV. It does not mention any other method of importing issues via CSV.

When I run through the CSV importer using that method, during the field mapping step, No fields named Project Name or Project Key to which I would map my correspoding CSV fields appear in the dropdown list.

Is the documentation wrong? Do I need different rights inside Jira?

Patrice David Förster · Answer

To complete this:

* Creating issues using the CSV importer is for end-users
* Creating issues using the CSV importer is for admins

I stumpled across this myself because I was wondering why the project must be entered even though all data are in the CSV. When using the CSV importer for admins you can choose between selecting a project or referencing the data in the CSV file.

Tanya L Christensen · Answer

The page you referenced provides details the Issues > Import Issues from CSV option but mentions that there is another option available to JIRA Admins.

partial quote:

Your administrator has access to more import options designed specifically for other systems, such as Github, Fogbugz, and Bugzilla. ...

Eric Longoria · Answer

I too have this issue.  Is there any way for non-admins to be able to import into multiple projects via CSV?