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Restoring jira from XML - problem restoring ActiveObjects data for the plugin Email This Issue

Tomáš_Burda

Hello,

we are using facing following problem:

Via jira gui (/secure/admin/XmlRestore!finish.jspa) I can see:

There was a problem restoring ActiveObjects data for the plugin Email This Issue(com.metainf.jira.plugin.emailissue) #7.0.21-jira6 plugin. Importing table AO_544E33_AUDIT_LOG_ENTRY failed. Please check the log for details.

Jira version: 6.4.14

Email this issue version: 7.0.21-jira6

We were using Mysql and we are migrating to PostgreSQL

Log output can be seen in comments.

We welcome any advice.

Accepted answers

All comments

Tomáš_Burda

[jira.bc.dataimport.DefaultDataImportService] Importing data is 89% complete...
2017-04-06 14:47:59,324 JiraImportTaskExecutionThread-1 INFO admin 875x162x1 17m1ei6 10.32.126.106,0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 90% complete...
2017-04-06 14:48:04,854 JiraImportTaskExecutionThread-1 INFO admin 875x162x1 17m1ei6 10.32.126.106,0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DefaultDataImportService] Finished storing Generic Values.
2017-04-06 14:48:15,151 JiraImportTaskExecutionThread-1 ERROR admin 875x162x1 17m1ei6 10.32.126.106,0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DefaultDataImportService] Error during ActiveObjects restore
com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with plugin Email This Issue(com.metainf.jira.plugin.emailissue) #7.0.21-jira6 (table AO_544E33_AUDIT_LOG_ENTRY):
at com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newImportExportSqlException(ImportExportErrorServiceImpl.java:30)
at com.atlassian.dbexporter.importer.DataImporter$BatchInserter.flush(DataImporter.java:539)
at ...

Tomáš_Burda

at com.atlassian.dbexporter.importer.DataImporter$BatchInserter.executePS(DataImporter.java:515)
at com.atlassian.dbexporter.importer.DataImporter$BaseInserter.execute(DataImporter.java:473)
at com.atlassian.dbexporter.importer.DataImporter.importTable(DataImporter.java:127)
at com.atlassian.dbexporter.importer.DataImporter.access$000(DataImporter.java:35)
at com.atlassian.dbexporter.importer.DataImporter$1.call(DataImporter.java:75)
at com.atlassian.dbexporter.importer.DataImporter$1.call(DataImporter.java:64)
at com.atlassian.dbexporter.jdbc.JdbcUtils.withConnection(JdbcUtils.java:31)
at com.atlassian.dbexporter.importer.DataImporter.doImportNode(DataImporter.java:63)
at com.atlassian.dbexporter.importer.AbstractImporter.importNode(AbstractImporter.java:49)
at com.atlassian.dbexporter.DbImporter.importData(DbImporter.java:73)
at com.atlassian.activeobjects.backup.ActiveObjectsBackup.restore(ActiveObjectsBackup.java:164)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.restoreActiveObjects(DefaultDataImportService.java:572)

Tomáš_Burda

at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:773)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:332)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:65)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:177)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:148)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

Tomáš_Burda

Caused by: java.sql.BatchUpdateException: Batch entry 1,461 INSERT INTO public."AO_544E33_AUDIT_LOG_ENTRY" ("ADD_COMMENTS", "ADD_TO_WATCHERS", "ATTACHMENTS", "BCC", "CC", "EMAIL_BODY", "EMAIL_FORMAT", "EMAIL_SUBJECT", "FROM", "FROM_NAME", "ID", "ISSUE_ID", "ISSUE_KEY", "ISSUE_SUMMARY", "MAIL_AS_ME", "REPLY_TO_ME", "SENDER_KEY", "SENDER_NAME", "SEND_TIME_STAMP", "SOURCE", "TEMPLATE_ID", "TEMPLATE_NAME", "TO", "TYPE", "RECIPIENTS") VALUES ('0', '0', NULL, NULL, NULL, .......

Tomáš_Burda

was aborted. Call getNextException to see the cause.
at org.postgresql.jdbc2.AbstractJdbc2Statement$BatchResultHandler.handleError(AbstractJdbc2Statement.java:2598)
at org.postgresql.core.v3.QueryExecutorImpl$1.handleError(QueryExecutorImpl.java:459)
at org.postgresql.core.v3.QueryExecutorImpl$ErrorTrackingResultHandler.handleError(QueryExecutorImpl.java:348)
at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1836)
at org.postgresql.core.v3.QueryExecutorImpl.sendQuery(QueryExecutorImpl.java:1090)
at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:398)
at org.postgresql.jdbc2.AbstractJdbc2Statement.executeBatch(AbstractJdbc2Statement.java:2737)
at org.apache.commons.dbcp.DelegatingStatement.executeBatch(DelegatingStatement.java:297)
at org.apache.commons.dbcp.DelegatingStatement.executeBatch(DelegatingStatement.java:297)
at com.atlassian.dbexporter.importer.DataImporter$BatchInserter.flush(DataImporter.java:528)
... 24 more

Tomáš_Burda

2017-04-06 14:48:15,176 JiraImportTaskExecutionThread-1 WARN admin 875x162x1 17m1ei6 10.32.126.106,0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [dvcs.dao.impl.CachingOrganizationDaoImpl] onImportCompleted - clearing cache !!
2017-04-06 14:48:15,181 JiraImportTaskExecutionThread-1 INFO admin 875x162x1 17m1ei6 10.32.126.106,0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 100% complete...
2017-04-06 14:48:15,181 JiraImportTaskExecutionThread-1 INFO admin 875x162x1 17m1ei6 10.32.126.106,0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DefaultDataImportService] JIRA Data Import has finished.

Thorsten Letschert _Decadis AG_

Any updates on this? We ran into a similar case last week and were unable to find a workaround yet.

Thorsten Letschert _Decadis AG_

@Tomáš_Burdahave you been successful in the meantime?

Tomáš_Burda

Hello.

i workarounded this by doing database dump

and restore to new db.

But we had to still use mysql.

cuong hoang

For us null values were causing this error. We found only 4 email log entries with null by querying the database, then we deleted through the user interface.

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