A comment must have an issue id specified

Question

Whats this error when I tried to import project under tab: Project Import.

Error message: a comment must have an issue id specified. My Mysql database is empty. There's no sense for me to do database deletion.

PS, I can use this data for restore. I just want to know why the same xml file cannot be used for project import.

Anyone can help?

shuai shao · Answer

Hi Agoncalves,

Thanks for your response. I tried:

select * from jiraaction where issueid is null and actiontype = 'comment';

But it doesn't work for me. What I did is just simple use my backup zip file to a new JIRA server and try "Project Import". As I said, I can use this backup zip to restore my jira, but I cannot do project import. It keeps showing "A comment must have an issue id specified", no more detail info for me. Stuck here.

Arthur Gonçalves · Answer

Hi Danielli,

I believe that you're seeing the issue described on this Knowledge Base article. Therefore, I recommend you to attempt the resolution steps described on it.

Regards,

Arthur Gonçalves