How can i set mandatory fields through incoming mail server

Milap Jani

Hi,

I have implemented incoming mail server through which i am able to create issues through emails.

I have a question, how can i set values to custom fields e.g release version, affected version etc.. through mail?

Is there any way to do it?

Thanks!

-Milap

Nic Brough -Adaptavist-

You need to use a mail handler that understands your fields.

The default mail handlers are not that clever - you need to find or write a handler that can cope with your mandatory fields. I always reach for JEMH as soon as I want to do anything with incoming emails.