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No Summary input field when cloning an issue. Clone operation fails.

Adam Chappell1

When I try to clone an issue, the usual clone issue dialogue box appears but the Summary input field is not present. If I click the create button anyway nothing happens.

No error is produced in the logs.

This is only happening on certain issues but it doesn't seem to matter what status they are in.

Accepted answers

Adam Chappell1

Hi,

This one got answered by Daniel Leng at Atlassian support. The problem was that I had configured the create screen for this issue type to display a HTML message instructing the user to create their issue from another issue. So, because there was no summary field on the create issue screen, there was also no summary on the clone dialogue box. This caused the clone operation to fail.