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can't remove users from group

Ruud Grosmann

the group 'confluence-administrators' is populated with people that shouldn't be there. For example because they have left the company. When I try to remove them from the group using the button at the end of the line, I get a message like

The following error(s) occurred:

Could not remove user 'rvdlst' as a member of group 'confluence-administrators'. Check your server logs for more information.

However, in the server log catalina.out nothing is added.

is this the right place to look for logging?
what can I do to withdraw admin-rights from a user?

Accepted answers

Ruud Grosmann

Hi Alex,

we are not using LDAP, but jira for the administration. I simply had to remove the person using the jira administration interface. Works without problems. Problem solved. Thanks for your help. Meanwhile I am wondering if confluence is able to recognize this construction and provide the administrator with a more meaningful error message...

Ruud

All comments

Alex Perez

Hi Ruud,

First remove the user from the confluence-users group. This way,despite the user still has admin rights, he wouldn't login so the admin rights will be useless.

Then, go to Logging & Profiling in the admin of confluence and increase the verbosity to DEBUG, depending on conf version, there is a Production/Diagnostic switch. Turn it to diagnostic, repeat steps and look for some messages in logs

Ruud Grosmann

confluence-administrators
confluence-users
jira-administrators
jira-users

Ruud Grosmann

Hi Alex,

thanks for your suggestion. The logging contains useful information by now. Hopefully this brings me further. I think the issue is the following:

..... many more lines.....
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:636)
Caused by: com.atlassian.crowd.exception.OperationNotPermittedException: com.atlassian.crowd.exception.ApplicationPermissionException: Application "crowd-embedded" does not allow group modifications
        at com.atlassian.crowd.embedded.core.CrowdServiceImpl.removeUserFromGroup(CrowdServiceImpl.java:743)

Looks I have not enough rights. Can someone tell me what I need to do do to be able to remove users from groups?

thanks in advance, Ruud

Ruud Grosmann

by now, I am member of

Ruud Grosmann

Hi Alex,

Ruud

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