"Attach screenshot" link not showing, Why?

Bradley Kyer

The "Attach screenshot" link under Operation on the left margin is not showing up. The "Attach File" link is however. The Allow Attachments global setting is ON and I do have the Create Attachments permission set to a Group of which I am a member. I also checked the Field Configuration and the Atttachment field is Showing.

I compared all the settings between out two environments (Test and Production) - they are the same yet in Test the link is available, in Production it is not.

Is there any other setting that controls the "Attach screenshot" link? I did not think so because I did not intentionally set anything other than what I mentioned above.

Thanks,
Brad.

Mageswari

Do check whether the "Attach screenshot to this issue (attach-screenshot)" module of Issue Operations Plugin (Under Administration --> System --> Plugins) is enabled?

Disabling this module will make your "Attach Screenshot" - Not appear in your Operations tab.

Good Luck,

Mageswari K