nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Error when starting JIRA

Masoud Ahmadzad

This is the log from localhost.2015-07-27.log:

Jul 27, 2015 6:27:22 PM org.apache.catalina.core.ApplicationContext log

INFO: org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)

Jul 27, 2015 6:27:22 PM org.apache.catalina.core.ApplicationContext log

INFO: org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: destroy called

Jul 27, 2015 6:27:22 PM org.apache.catalina.core.StandardContext listenerStop

SEVERE: Exception sending context destroyed event to listener instance of class com.atlassian.jira.startup.LauncherContextListener

java.lang.NullPointerException

at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:31)

at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:166)

at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:115)

at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:5033)

at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5685)

at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:232)

at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1591)

at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1580)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at java.lang.Thread.run(Thread.java:745)

Jul 27, 2015 6:51:35 PM org.apache.catalina.core.ApplicationContext log

INFO: org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)

Accepted answers

Masoud Ahmadzad

Well, after opening the ports, JIRA ran perfectly without doing anything else.

All comments

Nic Brough -Adaptavist-

You're going to need to explain what you're running, where it falls over and how you installed it.

Masoud Ahmadzad

hi Nic,

thank you for your reply.

I found out that my firewall is blocking all ports except port 80 by default. I'm running on hostgator. I've installed JIRA using the install wizard on CentOS.

Masoud Ahmadzad

So I've asked the admin to open the ports on the shutdown port incoming/outgoing and the tomcat server port inbound/outbound. Are there any other ports that need to be opened in order to use all features of JIRA as well as to get it running at least?

Nic Brough -Adaptavist-

The UI usually runs on port 8090, unless you've changed it. But the ports wouldn't cause that error.

Masoud Ahmadzad

Well, after opening the ports, JIRA ran perfectly without doing anything else.

Masoud Ahmadzad

this link was especially useful: https://confluence.atlassian.com/display/JIRAKB/Running+JIRA+with+Firewall+on+Linux