Connection lost to Market Place after Plugin manager upgrade

Question

Hi everyone,

we have a problem with our JIRA Upgrade.

When we try to update the Atlassian Universal Plugin Manager Plugin(Version 2.18.1) to Atlassian Universal Plugin Manager Plugin(Version 2.18.4), we loose the connection to the marketplace.

Is this a known issue ?

What do we have to do to fix this ?

Best Regards,

Sven & Peter

Andrei Peter Mirion · Answer

Forgot to mention, this ticket can be closed.

Cheers !

Andrei Peter Mirion · Answer

Hello Gabrielle,

Turned out it was a local server issue, we managed to get it fixed with the help of local IT after a more thorough investigation.

Thank you anyway for the help, have a great day !

Peter&Sven

Sven.H · Answer

Yes, we have made a Server restart.