Jira Import Project does import new users but not with the correct password so they are unable to login

Question

If you try to import a project from a Jira backup, made with the same version of Jira (5.1.6), jira will create missing users but it will not set their password correctly.

I checked the two databases and the the hashes are different.

Jobin Kuruvilla [Adaptavist] · Answer

Passwords are not retained: http://www.fangwai.net:8081/display/JIRA044/JIRA+4.3+Upgrade+Guide#JIRA4.3UpgradeGuide-Passwordsnolongerimportedwhenimportingaproject

I am not sure why though!

Tiago Comasseto · Answer

Hi Sorin,

It is weird, project import function should import the hashes as well. Alternatively, you can reset the passwords per the instructions of this documentation.

Cheers