Hi,
I am using jira 5.2.2 -- we want to make comments visible to external and internal customers by default -- to that end, we don't want to give users the option of choosing comment visibility while making a comment. I know you can indicate groups or roles for comment visibility -- but how do I simply turn it off? I just want to remove the padlock/dropdown from the comment section.
Any tips? I can't seem to find a way to do it.