credential="nopass" in entities.xml

David Finney

I created a backup using the OnDemand JIRA Backup Manager. Inside the zip file, the entities.xml file contains the values of the 'credential' attribute as "nopass" for eight <user> entries. So, when I restore it on a hosted instance these users cannot log in. Any help?

Bruna Griebeler

You may put a password hash manually on your Jira database:

Check the session: "2. Set the password directly in the database". The hash presented on this KB is admin. https://confluence.atlassian.com/display/JIRA060/Retrieving+the+JIRA+Administrator

So basically you can run the query:

update cwd_user set credential='uQieO/1CGMUIXXftw3ynrsaYLShI+GTcPS4LdUGWbIusFvHPfUzD7CZvms6yMMvA8I7FViHVEqr6Mj4pCLKAFQ==' where user_name='XXXX';

Hope it helps!