We recently started to use Confluence internally and loving it. It has allowed us to share knowledge like never before and better yet we can then find it afterward. Yea J.
To understand our next requirement let me explain a little on what we do.
We implement a software solutions for our clients. These are not small implementations and can take a team of people from both our organisation and from our clients.
There are many different facets to these implementations, such as, IT infrastructure and set up, software installation, workshops, training, testing, and so on.
To aid the communication between us and our clients we are looking at using Confluence to create an implementation/project management site where we can all communicate and store key data.
The issue here is that the ‘we’ includes out clients.
My theory was that we could create a space specifically for each client. Then grant out clients permissions to this space and not our internal ones.
So I guess what I am asking is…
- Do people agree that this would be the best way to go about it?
- Can anyone share any learnings where they have had to do a similar thing?
- Can you have someone login and land directly on a space (this would avoid the need to teach them about the Dashboard and they would land directly in the area of importance to them)?
