We have updated JIRA to 6.3 from 4.5 and I have moved the old diagrams over with the new build, however they do not see the old diagrams anymore. What do I need to do to get these diagrams vissible when viewing the workflow?
I'm not quite sure what you mean by "JIRA workflow diagrams"? What diagrams, and where were you storing them in 4.(not 5 because that doesn't exist). Also, have you checked the "view workflow" option in the issue view? (You may need to add "view workflow" permission to the permission scheme)
location of the PNG files are here "Application Data\JIRA\caches\workflowimages". Users look at the images to see the what the expected workflow behavior will be when they advance an issue. Currently I cant tell how to point to a specific diagram.
Ah, those, well, they're intended to be used by the workflow viewer in the issue view, not read directly. Is "view workflow" in the issue view not working for you?
Its working but they want to see the same image they saw in 4.5
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