nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

JSD: Keep the customer session acress bew browser reboot

Simon G_

Hi!

On JIRA service Desk, when my customer close his web browser, his session is closed even if he use "Keep me logged in". So next time, he has to login on the customer portal again. Is there a way to keep the session active across the terminal reboot?

Thanks.

Accepted answers

Diep Ngoc Trinh

Hi there,

This is a known bug https://jira.atlassian.com/browse/JSD-1502

All comments

Arthur Gonçalves

Hi Takar,

Which browser is your customer using? I recommend you to check if the option to automatically clear cache is enabled. Please refer to this page for some tips on how to check it for multiple browsers.

-- Arthur Gonçalves

Diep Ngoc Trinh

Hi there,

This is a known bug https://jira.atlassian.com/browse/JSD-1502

Simon G_

Thanks! smile

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira-service-desk

customer

session