Hi Support,
We are seeing this quite ofter below error message. Users were unable to login when this issue rise.
Date time
1/24/2013 14:55:27,529 QuartzWorker-0 ERROR ServiceRunner atlassian.crowd.directory.MicrosoftActiveDirectory Error looking up attributes for highestCommittedUSN
1/24/2013 14:55:27,607 QuartzWorker-0 ERROR ServiceRunner atlassian.crowd.directory.DbCachingDirectoryPoller Error occurred while refreshing the cache for directory 10000 .
1/24/2013 16:55:27,545 QuartzWorker-0 ERROR ServiceRunner atlassian.crowd.directory.MicrosoftActiveDirectory Error looking up attributes for highestCommittedUSN
1/24/2013 16:55:27,623 QuartzWorker-0 ERROR ServiceRunner atlassian.crowd.directory.DbCachingDirectoryPoller Error occurred while refreshing the cache for directory 10000 .
1/24/2013 18:55:27,508 QuartzWorker-0 ERROR ServiceRunner atlassian.crowd.directory.MicrosoftActiveDirectory Error looking up attributes for highestCommittedUSN
1/24/2013 18:55:27,586 QuartzWorker-0 ERROR ServiceRunner atlassian.crowd.directory.DbCachingDirectoryPoller Error occurred while refreshing the cache for directory 10000 .
1/24/2013 20:55:27,504 QuartzWorker-0 ERROR ServiceRunner atlassian.crowd.directory.MicrosoftActiveDirectory Error looking up attributes for highestCommittedUSN
JIRA Error: 'Active Directory server' is not functional during authentication of 'jtobey'. Skipped
LDAP authentication issue comes in picture: After Restart JIRA server it worked. Please let me the root cause and fix.
From IT, not found anything in the logs
