Stash unable to connect to setup wizard located at http://localhost:7990

Question

Greetings,

We recently purchased stash and jira.  I am having some trouble completing the installation of stash.

After launching stash I cannot connect to the setup wizard located at http://localhost:7990

There is another instance of tomcat running on this server that supports coldfusion10

Any ideas or assistance you can give would be greatly appreciated.

Thank you for your time and work.

Byron Shank · Answer

Charles,

Thank you for the help.  I have opened a support ticket here SSP-1843.

I realize that this is just an install issue and doesn't yet affect our users as of yet, however we are on the cusp of launching a major site project and would very much like to incorporate this into our work flow.  The project kick-off is tomorrow and if we could have this in place by tomorrow afternoon that would be AWESOME.

Thank you again for your time and help with all of this.

Byron

cofarrell · Answer

Hi Byron,

Unfortunately that error basically means something didn't start in Stash. We need to see the full stack trace to determine what actually went wrong.

My advice would be to raise a support ticket. Please attach the $STASH_HOME/log directory so we can diagnose the fault.

Cheers,

Charles

Byron Shank · Answer

Charles,

I apologize for the delay in returning a response to your note. I am now at least able to get tomcat started but there are several errors that get reported when I start the server.  First of all I didn't realize I had to run "service.bat install" in order to get the server to start and then I was able to run start-stash.bat.

It is at this point that I get the following when browsing to localhost:7990

The Spring WebApplicationContext could not be started.

Thank you for your time and help with this!

Byron