SSO Crowd + Jira + Confluence

Question

Hello, everyone.

I have some problem with SSO.
My soft is: Windows 7 x64, Crowd 2.7.0, Jira 6.1.2, Confluence 5.3.1 .
All soft is configured with official documentation.
SSO good working with Crowd + Confluence, but my Jira not working with SSO.
At the same time, if I create a new user in Jira, it automatically appears in the Crowd console.
I do not understand why the SSO works in part, even if I log out in confluence, i'm automate log out in crowd ...

What the reason?

Shravanthi Suda · Answer

Were you able to get SSO working with JIRA? I have a similar issue but with confluence. SSO works fine with JIRA but not with confluence. I checked all the steps mentioned above.They are all fine but am still not able to get SSO working with confluence

BernardoA · Answer

I'd suggest you firstly to check if is correctly Uncomment the line that contains the new authenticator in the seraph file from Jira.

Tiago Comasseto · Answer

The SSO configuration sometimes is tricky, but there are some key points that I'd suggest you to check, they are the following:

1. Ensure that the URLs being used to access each application and the SSO Domain value stored in Crowd are valid and match the pattern;
2. Ensure that all applications are using the Crowd authenticator at their WEB-INF/classes/seraph-config.xml files;
3. Ensure that the Directories that are assigned to each application in Crowd, If more than one, are in the exact same order;
4. If there are proxy servers being used between Crowd and the applications, make sure to add their IP addresses to theTrusted Proxy Servers list in Crowd.

I hope this information has helped.

Cheers