on my confluence server
I can not export pdf when the conent has JIRA link. It always return 500 internal server error.
．Without JIRA link will be OK.
What should i do?
my confluence server is Confluence 5.6.4.
Hey Kon,
if you have an internal server error, you might have some more detailled error messages in your Confluence logs.Could you have a look at those and paste whatever things you can find related to the export?Regards,Philipp
Thank you very much for your replay. The Log is [[confluence.extra.flyingpdf.ConfluenceExportUserAgent] getImageResource Could not retrieve image resource https://myserverXXX/jira/secure/viewavatar?size=xsmall&avatarId=10300&avatarType=issuetype during Confluence export -- url: /confluence/spaces/flyingpdf/pdfpageexport.action | page: 1212733 | userName: kon | referer: https://myserverXXX/confluence/pages/viewpage.action?pageId=1212733 | action: pdfpageexport] in my conflunce server log file.
Hey Kon, thanks for the further information. Does the link of the missing resource work, when you access it through your browser? If not, which error appears? Do you experience any other issues with your connection between Confluence and JIRA or does - apart from that - everything work properly? Regards, Philipp
Dear Philipp. Thank you very much for your reply. I can access the jira url and return jira icon on my browser. It seems to be the same as this issues. https://jira.atlassian.com/browse/CONF-26016 Regards, kon
Hi Kon,
I was not able to find a bug for PDF export when having JIRA macros on it failing, so I believe it would be a good idea to open a support request for us so we can get the full logs from Confluence and also get the exact steps to replicate the issue locally. If we can replicate locally, then we'll proceed on opening a bug report.
Cheers,
Rodrigo
It looks like you're new here. Sign in or register to get started.
