Hello All...
Greetings...
Need some help on this: Is there way in JIRA to send a email with a survey link to the customer to get a feedback on how the service was after the ticket is closed.
Regards
Manu
Hey Manu.
What I think you can do is this:
Hope this helps!
Thanks Diego...Could you please guide us to the steps on how to build the E-mail template which can be associated to the survey & where is the survey capability in JIRA. We are not using confluence.
You can try this plugin. https://marketplace.atlassian.com/plugins/com.knylmz.survey-plugin
Have you used this plug? I'm trying to develop a random survey solution that randomly selects closed tickets to provide survey's too...covering like 10% of my population. Do you know if the plug can be adjusted to do that?
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