I'm using the Automation plugin to trigger the close transition for issues that have been Resolved for a certain amount of time.
Case 1
When an issue has been Resolved for 72 hours, close issue.
JQL 1
project = "HELP" and status = "Resolved" and resolved < -72hours
Case 2
When an issue has been Reopened from Resolved in the last 72 hours, close the issue when it has been in Resolved for 24 hours
JQL 2
project = "HELP" AND status = Resolved AND Resolved <-24hours AND status WAS Open AFTER "-72hours"
Thanks