Audit log. Jira removed user email.

Tayyab Bashir

Hi, 
Some of the users in JIRA weren't getting email notifications, so when I checked I saw their emails were removed.

Audit Log.PNG

So in the audit log I found out that the author "JIRA"  was responsible for this? How do I know who this is? This is different than the administrator. 

I know that a admin-personnel couldn't have done it because you can't user's email empty in the settings.

So why is this happening and who is responsible for this?  

Audit Log.PNG

Nic Brough -Adaptavist-

The author "JIRA" is being logged to tell you that it's the synchronisation with LDAP that is making the change. 

JIRA is asking LDAP for information, someone has changed the LDAP information, so the "JIRA" user who connects to LDAP (i.e. JIRA itself, not a human administrator) is logged as the thing making the change. 

To find out who is moving the groups around, ask the LDAP admins.