Is there a way to open another ticket within a ticket?
I have a incident ticket that is open and I want to have the ability to add a button that will open another ticket.
Is that possible?
Have you looked at the inbuilt function "clone and link"? This sounds like it would do what you want. This was a recent release so check the version you are on against 7.1.0 released to cloud on 7 February.
See https://confluence.atlassian.com/jiracore/jira-core-7-1-x-release-notes-802161668.html#JIRACore7.1.xreleasenotes-createlinkedissue
No, actually I want the functionality to actually open another ticket. So, If I'm working in an incident ticket. I want to be able to open a issue ticket on the back of the incident ticket. Is this possible?
Thanks
That would work, but I'm using JIRA 6.4.
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