How to delete inactive users from JIRA

Question

Hi,

Version - 4.2.4-b591

I have 2 questions

* Upgrade path from 4.2 to 5.1 or latest
* We have thousands of inactive users - in JIRA 4.2 also do we have ability to deactivate user similar to 5.1? Is there a script which does automatically rather than manually doing that?
* Can we activate a deactivated user at a later time if they rejoin the group/work location.
* Does the issues assigned to deactivated user can still be accessed.

Thanks,

Bose Kamineni

Michael Partyka · Answer

You can always deactivate them in DB. Please try it on test JIRA instance before.

Georges Moubarak · Answer

Hi @Bose Kamineni,

* I didn't get what you need.
* If you want to deactivate all users, you can do it through the database by setting the field 'ACTIVE' to 0 in the 'CWD_USER' table. note that you need to restart JIRA for this to take effect.
* You can reactivate any user at any moment.
* All issues assigned to deactivated users are shown normally

Ezra Rezky · Answer

HI Bose!

* There is no specific upgrade path from 4.2 to 5.1 or latest. You can directly create a new application server at the new version then point it at your 4.2.4 database. (https://confluence.atlassian.com/jira/upgrading-jira-185729508.html for reference)
* Yes both version have similar way to deactivate users (https://confluence.atlassian.com/jira/managing-users-185729439.html#ManagingUsers-deactivateuser for reference). However, I have not heard of a script to automatically do that job.
* Yes you can activate a deactivated user at a later time, and the process is similar to deactivating process, like quoted from https://confluence.atlassian.com/jira/managing-users-185729439.html#ManagingUsers-deactivateuser:

How to Deactivate/Activate User* Locate the user in the User browser (see Viewing Users above) and click their Edit link in the Operations column.
* In the resulting form, clear the Active check box.
* Click Update to confirm the change.

To re-enable the user again, repeat the steps above but instead, select the Active check box.

* Yes, the issues assigned to deactivated user can still be accessed.

I hope my answers can clear up your question, and I wish you a good day!

Warm Regards,
Ezra A. R. A.